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      Return & Refund Policy

      Return & Refund Policy

      Last updated: June 29, 2026

      We want every codeuy order to arrive in good condition and work as expected. Please inspect your order when it arrives and contact us promptly if something is wrong.

      Returns

      You may request a return within 30 days of delivery. Items should be unused, in their original packaging, and in resellable condition unless the item arrived damaged or defective.

      Non-returnable items

      • Used hygiene or grooming products.
      • Items damaged by misuse, chewing, washing, or normal wear.
      • Final sale or personalized items, when marked as such.

      Damaged or incorrect items

      If your item arrives damaged, defective, or different from what you ordered, please contact us with your order number and photos so we can review the issue.

      Refunds

      Approved refunds are issued to the original payment method. Bank or payment provider processing times may vary.

      Return shipping

      Return shipping costs may be the customer's responsibility unless the return is caused by a damaged, defective, or incorrect item.

      Contact

      For help with your order or these policies, contact us at support@codeuy.com.

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